Crafts Otavalo | Manabi | Quito | Guayaquil

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Alpaca Otavalo Blankets
Alpaca Scarves & Shawls
Alpaca Socks
Alpaca Jackets, Sweaters
& Ponchos
Otavalo Tablecloths
Table runners
Otavalo Market Hammocks
Otavalo Ethnic Handbags

Surprise them with a present handmade with love in Ecuador, South America!

Worldwide Wholesale includes: USA, Canada, Belgium, Germany, Netherlands, Norway, Austria, UK, rest of Europe, Australia and New Zealand.

Sales Carvieira Handicrafts Andes Ecuador

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Frequent Questions & Answers

Following are the most frequent questions that our clients include in their enquiries.
If you have further questions, suggestions or comments, please send us an email to carla@carvieirahandicrafts.com or use our Contact Form shown below in this page.

Questions Answers
1) What is the minimum quantity of purchase? In some cases, you can buy from 1 product until various dozens.
2) How can I do my payments? You can make payments by using www.paypal.com or bank deposit (international money transfer). For orders from $500 USD or more, we prefer to receive payments via international money transfer into our Ecuadorian bank account.
3) Can I purchase online from overseas? Of course. We sell and ship handicrafts within and outside Ecuador. Just contact us for a detailed quote at carla@carvieirahandicrafts.com.
4) Shall I pay the full amount of the purchase before that you send the order to me? Yes, we will indicate you the total cost of your purchase, including shipping, and we will send your order once we have received the full payment.
5) What postal company do you use for shipping outside Ecuador? For overseas shipping we normally use the services of Correos del Ecuador - Economy International Service, which supply us with a tracking number of your parcel. But, if you are a Fedex or other private courier company's customer, we are happy for the company to pick up your parcel from us.
6) How can I calculate the cost of shipping? Unfortunately the Website of Correos del Ecuador hasn't a rate finder. We will let you know the approximate shipping cost once you define the model and quantity of products that you will purchase. With the parcel's weight the post office will give us a shipping quote. Once we send the parcel overseas, if the postage we paid is cheaper than what we were told and that you paid, we will refund you via Paypal the overpaid amount. And if the amount paid in the post office is higher than we were quoted, we kindly will ask you to pay us the amount we overpaid, via Paypal.
7) How many days takes for a parcel to arrive to countries in America, Canada, Europe, New Zealand and Australia? Using the tracked Economy Service of Correos del Ecuador, your order will arrive in maximum 4-8 working days to Latin American countries, 5-10 working days to USA and Canada, 6-12 working days to Europe, 8-12 working days to New Zealand and Australia. The timming depends of the farness of the destination to Ecuador as well as of any public holidays and weekend days.
9) How can I contact you in order to have a most specific quote? You can contact us by two ways. In both, please include model, color, quantity and the country where the product(s) would be send in order to give your a quick and efficient answer.
The contact options are:
Option 1: You can write us to our email carla@carvieirahandicrafts.com.
Option 2: You can use the Contact form listed below. In the contact form you HAVE to include your email to be able to answer you.

 

Contact Form

Please write correctly your e-mail to be able to answer your message as soon as possible.
Try to be especific in your enquiry. For example, describe model, quantity and country of delivery for your enquired order. Thank you for contact us.

Name:
E-mail:
Subject:
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